Privacy Policy - Loba.ae

At Loba.ae, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, share, and protect your personal data when you use our e-commerce platform. By accessing and using our website, you consent to the practices outlined in this policy.

1. Collecting Personal Information

1.1. Information You Provide: When you create an account or make a purchase on Loba.ae, we may collect personal information such as your name, email address, phone number, shipping address, and payment details. We only collect the information necessary to process your orders and provide you with a seamless shopping experience.

1.2. Communication: If you contact our customer support or participate in surveys or promotions, we may collect additional personal information relevant to your queries or responses.

1.3. Automatic Data Collection: Like most websites, we may use cookies and similar technologies to automatically collect certain data, such as your IP address, browser type, device information, and browsing behavior on our website.

2. Sharing Personal Information

2.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers to facilitate order processing, shipping, payment processing, and marketing services. These providers are contractually obligated to protect your data and use it solely for the purposes defined by Loba.ae.

2.2. Legal Requirements: We may disclose your personal information when required by law or in response to valid legal requests, such as government authorities, law enforcement agencies, or other regulatory bodies.

3. Using Personal Information

3.1. Order Processing: We use your personal information to process your orders, fulfill shipments, and provide customer support related to your purchases.

3.2. Communication: We may use your contact information to send order confirmations, updates, shipping notifications, and important service-related messages.

3.3. Marketing: With your explicit consent, we may use your email address to send promotional offers, newsletters, and information about new products or services. You can opt-out of marketing communications at any time by following the unsubscribe link provided in the emails.

4. Customers’ Rights with Regards to Their Personal Information

4.1. Access and Rectification: You have the right to access and update your personal information by logging into your account on Loba.ae. If you encounter difficulties or need assistance, you may contact our customer support team.

4.2. Data Deletion: You can request the deletion of your account and personal information from our records. However, we may retain certain data as required by law or for legitimate business purposes.

5. Use of Cookies

5.1. Cookies and Similar Technologies: Loba.ae uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can manage cookie preferences through your browser settings. Please refer to our Cookie Policy for more information.

6. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us at:

Shea Soul for Perfumes and Cosmetics Trading LLC Brand: Loba.ae

Email: wecare@loba.ae

Changes to the Privacy Policy

We may update this privacy policy periodically to reflect changes in our data practices or legal requirements. When we make significant changes, we will notify you through prominent notices on our website or via email.