رقم واحد في الشرق الأوسط في تقديم منتجات العناية بالبشرة والشعر الطبيعية عالية الجودة
Welcome to Loba.ae, a brand of Shea Soul for Perfumes and Cosmetics Trading LLC. By accessing and using our natural skincare and hair care e-commerce platform, you agree to comply with the following terms and conditions. Please read them carefully before making any purchases or using our services.
1. Definitions and Interpretation
2. Age Restrictions
You must be at least 18 years old to use the Loba.ae website and make purchases. By using our platform, you confirm that you meet this age requirement and have the legal capacity to enter into a binding agreement.
3. Product Information
We strive to provide accurate and up-to-date product information, including ingredients, usage instructions, and potential benefits. However, please note that the actual appearance and color of the products may vary slightly from the images displayed on the website.
4. Orders and Payments
4.1. Placing an Order: By placing an order on Loba.ae, you make an offer to purchase the selected products under these terms and conditions. We reserve the right to accept or decline your order at our discretion.
4.2. Order Confirmation: After placing an order, you will receive an email confirming its receipt. This email does not constitute acceptance of your order. Order acceptance occurs when we dispatch the products to the shipping address provided during checkout.
4.3. Payment: Payment for your order must be made at the time of purchase. We accept various payment methods, which will be indicated during the checkout process.
5. Shipping and Delivery
5.1. Shipping: We offer shipping to select locations as specified on our website. Shipping fees, delivery times, and other relevant information will be provided during the checkout process.
5.2. Delivery: While we make every effort to ensure timely delivery of your order, we cannot be held responsible for delays beyond our control, such as shipping carrier issues or customs clearance procedures.
6. Returns and Refunds
6.1. Returns: We accept returns of unused and unopened products within 14 days of delivery. To initiate a return, please contact our customer support team for further instructions.
6.2. Refunds: Once we receive the returned products and verify their condition, we will process the refund within a reasonable timeframe. Refunds will be issued using the original payment method.
7. Intellectual Property
All intellectual property rights related to the Loba.ae website, including content, trademarks, logos, and designs, are the property of Shea Soul for Perfumes and Cosmetics Trading LLC. Unauthorized use of any intellectual property is strictly prohibited.
8. Privacy Policy
Our privacy policy governs the collection, use, and disclosure of personal information provided by you. By using our website, you agree to the terms outlined in our privacy policy.
9. Amendments
We reserve the right to update or modify these terms and conditions at any time without prior notice. Please review this page regularly to stay informed of any changes.
10. Governing Law and Jurisdiction
These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising from the use of Loba.ae shall be subject to the exclusive jurisdiction of the UAE courts.
By using the Loba.ae website, you acknowledge that you have read, understood, and agree to these terms and conditions in their entirety. If you do not agree with any part of these terms, please refrain from using our platform and services.
11. Risks and Customer Responsibility
11.1. Natural Ingredients and Carrier Oils: Loba.ae takes pride in offering products made from carefully selected natural ingredients, including carrier oils. While natural ingredients often have beneficial properties for skincare and hair care, it is essential to understand that they may not be suitable for everyone. Each individual's skin and hair type can react differently to specific ingredients.
11.2. Allergies and Sensitivities: Some customers may have allergies or sensitivities to certain natural ingredients or carrier oils. Before using any product from Loba.ae, we strongly recommend performing a patch test on a small area of skin to check for any adverse reactions. If you experience any irritation, redness, or discomfort, discontinue use immediately and seek medical advice.
11.3. Pre-Existing Conditions: If you have pre-existing skin or hair conditions, such as eczema, psoriasis, or any other medical condition, it is essential to consult a healthcare professional before using our products. Natural ingredients may interact with certain medical treatments or exacerbate existing conditions.
11.4. Customer Responsibility: By purchasing products from Loba.ae, you acknowledge that you are buying the items at your own risk and take full responsibility for their use and any potential consequences. Loba.ae, Shea Soul for Perfumes and Cosmetics Trading LLC, and its affiliates shall not be liable for any adverse reactions, damages, or injuries resulting from the use of our products.
11.5. Information and Education: Loba.ae provides product information and usage instructions on the website. However, this information is not a substitute for professional advice or medical consultation. We encourage you to conduct your research and seek advice from qualified professionals before using any new skincare or hair care product.
11.6. Storage and Handling: It is essential to store our products properly, following the instructions provided on the packaging. Exposure to extreme temperatures, sunlight, or other unfavorable conditions may alter the quality and effectiveness of the products.
11.7. Third-Party Liability: Loba.ae is not responsible for any misuse, mishandling, or unauthorized use of our products by third parties, including other individuals or entities to whom you may have given the products.
By proceeding with the purchase of products from Loba.ae, you confirm that you have read and understood the risks associated with using natural ingredients and carrier oils, and you accept full responsibility for any consequences that may arise from using the products. If you do not agree with this section or any other part of our terms and conditions, we advise you not to proceed with the purchase or use of our products.
منتجاتنا مصنوعة بس من أنقى المواد الطبيعية، خالية من المواد الكيميائية والمواد الحافظة الاصطناعية.
